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  • I've been to plenty of PetSmarts in my day...heck, I even worked at one for a bit back in the day! It continues to be my preferred pet supply stop, which is a pain since the closest one is out of the way for us. We happened to be down here in the area while visiting The Last Word and figured it would be convenient to stop here since it was nearby. The first thing I said when I walked in the doors was "ugh, this place smells!" It to be expected that a pet supply store would have a slight odor to it, especially when there are dog classes, cat adoptions and small animals for sale. Yet I have never smelled one so revolting. It was pretty sick. I don't know if it's how it always is or if something had happened recently, but it was pretty nasty and turned me off right from the start. The other thing about this location was that it was pretty big. What's weird about it is that there is a lot of open, wasted space, which makes the place feel understocked when it's definitely not. Everything that would normally be at a PetSmart was there, but it was just not laid out in an appealing way. By the time we were ready to make our purchases the line for the one cashier was pretty long. The manager was quick to jump in on the next register and got the line out quickly and efficiently. I always like to see a retail manager that jumps in with the troops when things get rough. Despite the odd smell and empty look, it was still a PetSmart. I doubt we'll be back to this one since it's further out there then the others we go to, but I wouldn't be opposed to stopping for a litter run if we were in the area.
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