As I read the other reviews I was kinda scared to go in here and bring my laptop. But i came in today and the lady at the front took care of the matter asap. No attitude no nothing. You can see she was too the point and interested in finding what the problem was. It looks like i needed a new battery and an AC adapter and now everything works perfectly fine. My only one concern is the pricing, it is quite expensive. Ended up paying 112 altogether, a little bit too pricey but hey. im happy.