About: http://data.yelp.com/Review/id/ol3RWnRUZV7YOOXmmFg

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About: http://data.yelp.com/Review/id/ol3RWnRUZV7YOOXmmFg_ig Goto Sponge NotDistinct Permalink

An Entity of Type : rev:Review, within Data Space : foodie-cloud.org, foodie-cloud.org associated with source document(s)

Attributes	Values
type	rev:Review
dateCreated	2017-05-14 00:00:00 (xsd:dateTime)
itemReviewed	Findlay Chevrolet
http://www.openvoc.eu/poi#funnyReviews	2 (xsd:int)
rev:rating	1 (xsd:int)
http://www.openvoc.eu/poi#usefulReviews	3 (xsd:int)
rev:text	I'm Louisa M's husband and her story is about my car. To be honest, what upset me about this experience was not that I caught a guy sleeping in my car. I felt that the service department was upset about it and that they handled it well from a customer relations point of view. I'm also satisfied (so far) with the work performed on my vehicle (replacing the transmission and rear brake pads). A few weeks later, all seems to be going well with those repairs. What DOES upset me, however, is the service department's failure / refusal to take responsibility for an issue they obviously caused when they did the other repairs. Specifically, the a/c on my vehicle is no longer performing correctly (and we're going into summer!!!). This issue was NOT a problem for me when I dropped it off. But it's a problem now. Meaning that something THEY did caused the issue. Manufacturer says that this is a known issue that can happen when "the feedback actuators for the air temperature voltage are out of range." Service department says they could not have caused that to happen and want me to pay ANOTHER $1,000 (after paying $5,300 for the other work) to get this fixed. So replacing the transmission meant they had to disconnect and reconnect the electrical system. I know they did this because my clock was messed up when I got the car back. Seems like that kind of thing could easily cause voltage issues with the climate control, but they insist that their work could not have possibly caused the issue. So I'm disappointed to say that I have to give this business a bad rating. A service-based business lacking accountability is not one you should give your business to.
http://www.openvoc.eu/poi#coolReviews	1 (xsd:int)
rev:reviewer	Matt

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