Greeted as soon as I walked in, as I sat there I felt a very vibrant and alive feel in the shop. I like the people there, they were all very personable and positive. The facility was very clean and organized which tells me they care about quality in everything they do. I got a lady named Carin, she was very nice and really went the extra mile to make me feel comfortable. She established her credibility right off the bat by really taking a look at my hair and identifying the type and different areas that could be difficult to control for the look I wanted so we adjust the cut in those certain areas. She achieved the exact look I was looking for, suggested a product that will hold up in my hair better, which I loved! This team of hair stylests is young and very talented. I had no complaints, I would recommend this Great Clips to everyone, they are amazing