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  • Let me start off by saying that I stopped in for a basic wash and vacuum. When my car was ready, my back trunk still had my dogs hair in it. I asked the young man to fix it and he ran his vacuum over it again but half ass. I let it go..because I was ready to go. I left for my errands and noticed an hour later that my dashboard lock/unlock was missing. Instantly was upset and called the supervisor. I was told they would check their vacuum system that night and would call back if they found it. And that buttons have gone missing before. No luck! So I was praying that they would pay for the damage. And in fact they did. Chevy unfortunately doesn't sell the buttons individually and Freddy's had to order a brand new complete dashboard to fix one tiny ass button. But I WANTED my button. This car is my other baby, (car payment is too much every month to be missing ish, lol). Almost two weeks later I get a call from the supervisor Dan, who told me that the dashboard arrived. I get there and their mechanic Louis begins to take out my old one to replace it. But, unfortunately..they ordered the wrong version lol. (Felt kind of bad) so instead the mechanic took the button off the new dash and popped it right in to my old one. I got a new button and an extra dash if I ever need it..LOL. But I will say...I am thankful for Fabulous Dan. Because he took the time to understand my need and their mistake. Willing to take the blame and just fix it. So thank you for your help. Still apprehensive on going back because some of the kiddos there are a little careless lol...but I appreciate Dans service to the fullest.
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