Alex was the best. He was friendly and we received excellent service from him. He was very patient and explained every functions/features to us. He never up-sell any model; he suggested us to stay at the basic model. As Sam Z. mentioned, he provided the most instructive test drive so that you got to KNOW the car. It wasn't our first test drive but we never received such a good informational test drive. We had fun test driving actually :)
I had my first maintenance service a while back ago and the girl at the service department was nice and friendly.
I love my Subaru.