Absolutely the best. I had a router issue, as well networking and printing issues. It was the first time I used them -- I called on a Saturday morning. Guru Crew arrived at the appointed time, within an hour actually and resolved all the problems with alacrity and economy. And they did it at a time when we had carpet cleaners and a handyman at the house, in other words, at a time of rampant confusion in the house. There's no question that, if required, I'd use Guru Crew again.