Wow, one and only time I'll ever purchase from them. After I won the auction, they just completely disappeared from my account. I looked everywhere to find a status or even to see any kind of reference to my order and there was none. It wasn't until three days later that they finally showed up. During that time, I tried to call repeatedly, but no one ever answered the phone and I never got a call back. Finally had to respond to one of the dozens of spam emails that get sent all the time from the CEO and finally got a message back. But he talked to me like I was an idiot because I had the audacity to think that if I paid for an item that was listed for sale, it should ship within a week.