Clean area. Lady was welcoming and polite. She worked quickly and the results were amazing. The establishment is spotless and scent free. Organization, time management and customer service is an A+. I loved the results. I have tried several threading places to get an idea which one works when I'm out of the area (home). I was pleased that there was no redness . This happens when they use regular sewing thread "polyester" and it's happened before. No redness nor allergic reaction . Great place to go if NV is your destination