I've enjoyed the food, when the location has been open. But, the website contains misinformation about the hours that the owner has made no attempt to fix.
2 years ago I walked in the rain after checking the hours on the site, only to find it closed when I arrived. I complained was assured by the president that the site would be fixed shortly.
2 years later and the problem is still not solved. Tonight they say on their website that the Bloor location is open until 11. It's 10:15 and I was just told they closed 10 minutes ago. In the day when it's a line of html to fix the problem, it's embarrassing that it's taken them this long to fix the problem.
I had a great meal at The One that Got Away recently. I think I'll just be going there next time.