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  • I have to say this is one of the best dining experiences I've had in a long time. Unfortunately our pizza got overcooked and they had to restart it. But the manager immediately came to our table explained what happened and apologized. He offered another appetizer on the house but I opted for a discount and he gladly agreed. This whole time the waitress was attentive and super nice. So much I didn't even mind the wait. When the time came to pay the bill it turned out the manager had discounted the whole thing. I was honestly surprised. What impressed me the most wasn't the meal being free. It was the fact that he came to the table and took responsibility for what happened. Real customer service is putting the customer first and you can tell this place provides it and then some. The food was fresh and delicious. This was my daughter's first time there and she loved it. I want to say thank you to Oregano's because good customer service is hard to find. I totally recommend this place to anyone looking for a great meal and and an even greater staff and management.
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