I purchased two western shirts a week ago. One fit fine, the second said it was my size, the tag was wrong and it was two sizes too big, I tried it on and found the problem. When I tried to return it they said it was washed,and it was worn, I tried it on. it was not worn for any length of time. , and they would not replace it.
They were just plain NASTY. It was apparent they did not give a damn about customer service. I strongly suggest you go somewhere else. Apparently they carry seconds and have NO customer service.