| rev:text
| - If I could give a zero star review I would give it. Let's not even talk about ambience because this place isn't meant to have any. You are literally eating in a parking lot on a bench. It's okay. I can handle that, it is part of the "charm".
We had tickets to a show at 8pm. We arrived at 6:45, we ordered by 7:00. That is, at 7:00pm we handed a guy at the cash 7 pieces of paper with 7 names and 7 SIMPLE orders! At 7:00pm we paid $120 for 7 burgers, 1 poutine, 2 fries and 7 drinks. Now the money isn't an issue because of the food is good, I'm okay paying a higher price. I mean just because you are eating in an alley doesn't mean the food should taste like it came from a dumpster right?
Around 7:30 we are starting to get frustrated. Literally no orders are coming out. We went up to the window numerous times to get an ETA and we get no response. Finally they give us 6 burgers (apparently of their choosing because it certainly wasn't what we ordered and they shorted us one),1 fry, and a poutine. Now I go to the window and give them back 3 incorrect burgers and explain that my burgers are wrong and missing. Manager asks what's missing. I tell him. They start making my burger and the manager goes out to talk to his friend who shows up at 7:45 wanting a meal! The line cook asks what I want, I tell him (although I just told the manager), then another line guy asks what I want. As I'm explaining what I want the manager yells out to his cooks "I need these 2 burgers ASAP"! Guess what? He wasn't talking about MY burgers he was talking about his friends burgers!!!! At this point it is nearly 8pm, there are dozens of people waiting for their food and the manager wants to pass his friend in front of me? A cook asks "where do I start" and I yell out "with my 3 missing burgers" and I gave my order for the umpteenth time that night.
At 7:55 I am shovelling a burger in my mouth. Somehow even after saying my order as the guy is making it, it's still wrong! It's dry, the bun is over cooked and the entire thing tastes like what I imagine rank ass to taste like. Into the garbage it went as I walked to the Bell Center. Hell, who needs a comedy show when you can just watch QDC fail miserably under pressure.
$120 for an hour long wait, horrible and dry burgers that came all wrong. Next time McDonalds before a show because this place was a huge let down! I still can't get over the fact that while there are angry, frustrated, hungry and paying customers who have been waiting for an hour at at your window complaining a MANAGER shouts out that his friend's order has priority! No thanks. I would have asked for a refund but I doubt the manager would be able to figure out how to do that either.
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