I stayed in this hotel for a week since it was part of my time share ownership. I have never been so disappointed! The front desk was really rude and would not let me check in because they said the reservation was only in my husbands name. I had my email showing different but it did not make a difference. I came with my elderly parent and had a wheelchair delivered but no one had time to assist me with it's whereabouts and gave me the run around. The worst part was the room next door partied all night long with loud music and under garments all outside the door. When reporting things to the front desk they said it was our job to call security. This was such a bad experience for my entire family and I would not recommend this place to anyone!