Same as other reviewers... Service is just pouty and seem frustrated to deal with you. Man shut screen in our faces. Woman seemed we were bothering her. When the guy behind us joked about not needing to ring the bell man behind the counter looked so ticked off. This is our 2nd time coming up the incline being that my son is starting at CMU. Hey Ice cream people... Don't you realize that there are families like ours that are excited to be up there? That we've been planning our trip for 3 months and telling the 7 yr old about how she can get an ice cram at the top? How about a smile for your customers?