It is tough to evaluate service when there is none, We did not stay at the hotel but were walking through the casino on a Sunday afternoon and decided to stop for a drink. We sat down and waited for 15 minutes and were not approached or served. There were people at the bar and tables who had drinks and were being served. It appeared that the cocktail waitress, who was watching a football game and chatting it up with one of the bartenders was far to busy to actually serve customers. (One other table got up and walked away) I believe the name of the bar was eye candy. The chairs were comfortable, the decor nothing special. After a fifteen minute rest we got up and left. I guess this place is doing so well that it doesn't need to actually sell drinks.