I really, really want to like this place, but after several attempts I can not pretend any longer. The girls who work the phones and register are so abrupt you truly feel like you are an interruption to their day. Other people mention how friendly they are, but I've yet to see it after at least a dozen separate orders.
The food is subpar at best. Their dishes lack flavor in general. Their hot & sour soup is only sour and their chicken with cashews is bland.
Others mentioned issues with packaging and slow delivery. My packaging has always been fine & their delivery from an online order was super fast.