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  • I've lived in Charlotte for nearly half my life and have gone to this location for about a decade now. I always get the same thing The Country Omelet. Back in 2002-2006 they actually had a great manager at this location I actually knew him and think the quality of service and staff was a lot better when he was there. I think this IHOP has gone down hill over the years the staff isn't as professional as they once were and the food is just ok. However when they advertise a $4.99 special for breakfast you really shouldn't expect eggs Benedict. My husband and I decided to stop by the other night for dinner. My husband loves the Chicken fried chicken and we were disappointed to find out that IHOP no longer has this on their menu. I was kind of shocked because that's always been a stable go to for me. I'll also note this in the tips. If you're a people watcher like me then this is the place to go to in Matthews. I noticed over the course of our 40min meal that four waitresses made themselves large cups of chocolate milk and then took breaks in their break room, which is through the double doors going into the dish washing room. Also, while the wait staff was waiting for the food to come out from the kitchen they kept yelling Happy Birthday over and over again to one of the waitresses. It was a little annoying to hear Happy Birthday every 5 seconds yelled in the kitchen but I guess I can understand that every work environment needs some morale boosting. Overall the food was pretty good for the price but I've had better at IHOP. I do have to agree with Annie about the hash browns. In the country omelet you get hash browns and mine we're hardly cooked prior to going in the omelet.
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