BMW of Cleveland is an exceptional automotive dealership. I purchased a 2016 X1 and was treated like royalty through the entire process. Jim Laumer, our client advisor, was patient, friendly, and worked to get us the best deal possible. Managers Jeff and Pete treated me and my girlfriend like we were celebrities, making sure we were being helped, were well hydrated, and had no issues with our experience. I use to sell cars and I can tell you these guys do things the right way. Their honest business and great service does have its downsides - they have a lot of loyal customers and sell their good inventory quickly. If you're looking to buy a new car do not wait or second guess your decision!