| rev:text
| - This is in a good location because there's no bubbletea place close to it - you'd have to go to Markville Mall for their Ten Ren's or to Pacific Mall otherwise.
The place itself isn't particularly large but it's never full so I guess there's that. It's very clean, for the most part and somewhat loud, obviously depending how many people there are. I wouldn't go there with a group larger than five, just because of how limited seating is. I'd appreciate if their staff members checked up on you to make sure everything's okay (when you dine in).
There is also take out if you don't feel like sticking around - for food and drinks. I believe they do give you a 10% discount for bubbletea take out too, which is nice.
The menu is pretty large. Lots to choose from for a meal or just for dessert. I'd recommend going elsewhere for a meal but you should be fine if you're there for bubbletea or to hang out with friends. I've had a few different meals there for dinner and I can't say that I was a fan of any of them. Their desserts are alright but you could find better quality desserts elsewhere. Their food in general's not that great and too expensive for what it is. I'm not a huge bubbletea fan so I'm not really in a position to judge how it tastes.
Once I went there at midnight for grab a drink (when their closing hours were 1:00) and they said they were closing early since they only had one customer. Really weird reason to close early. That annoyed me a little. Another time my girlfriend paid $21 for a $6 order and the guy working there only gave her back $5. Took him a while to figure out how much he was 'suppose' to give back in change - isn't that what the cash register's for?
I went there last month with my girlfriend and she made her order and the person at the cashier walked away without taking my order. This was followed up with no one else in the entire store taking my order, even though I was clearly waiting for such at the cashier. About ten minutes later, after my girlfriend got her order, they finally took my order. That's almost as bad as taking someone's order during dine-in and not taking the order for the person they're sitting with. This has happened three times now, which is unacceptable.
Parking's usually pretty easy to get to. If there's no spots in front, you can easily get a spot across the parking lot - a little walking won't kill you. I do like that the parking lot's road is really wide - which makes it easy to get around people who are dropping people off on the side there.
Edit: There are real issues with the employees here sometimes and the food is below-average, but otherwise, the bubbletea isn't that bad. I reedited my rating to be a three star, up from a two, because they're actually making a solid effort to be more consistent.
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