Here's an update. This has been an awful experience. Not only did I pay several hundred dollars and wait over a month to have taxes prepared but now I owe IRS.... they said they would look into it but now it's "past due" and I still haven't heard from them.. I this will be two penalty charges. NO WONDER THEY HAVE NO POST... AWFUL AND CONSISTENT WORRIES... 4 months of a true nightmare with them and IRS