I wanted to achieve 4 main things when I went to this salon:
- Get a chic haircut - nothing crazy just what I have been doing for years.
- Get an overall hair color that matches my natural hair to basically hide my grays and my outgrown highlights. Again nothing crazy.
- Get this done at a reasonable groupon price.
- Find a new saloon that I could potentially return to due to its convenient location and great reviews
Lets say that I didn't achieve any of these!
This salon is a couple of years old and seems in a good condition. It is conveniently located.
First thing - the groupon was a little misleading. As is the case with other groupon deals for haircut/color packages, I assumed that I will get my overall color with the price listed. But when I sat down in the chair I was informed that it will be additional $35 if I wanted overall color, since the groupon price only includes "base" color which is what they do to just fix your outgrown hair?? When I called to make an appointment I was specifically told NOT to by the groupon and they will just honor the groupon price. Now I was in a situation to not fight but just pay the additional $35 as I already had a sitter at home w/ the baby.
The color was a disaster - it was much warmer than my original hair, but only in the roots. So I had reddish roots and brownish body. So it took twice as long and my hair took twice as much chemicals, as they had to redo the color. I was a bit annoyed, but apparently this happened with their latest Paul Mitchell products to numerous clients. My scalp itched for days and I saw color in the tub for many washes. After about a week - both my grays and highlights are popping out. This is what makes me SO mad. I paid a lot and was extremely nice in spite of the mess-up, but this is unacceptable.
Since the stylist spent more time for my hair color, I felt like she didn't spend as much time with my haircut. I showed her a picture - same picture I always use. But this time, the end result was completely different. She didn't thin out my hair from the bottom at all and I now have a haircut that I hate and is suitable for a much older lady.
I went to this place based on the perfect 5star yelp reviews. But I am disappointed. I hope this is helpful. Good Luck.