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  • I wanted to achieve 4 main things when I went to this salon: - Get a chic haircut - nothing crazy just what I have been doing for years. - Get an overall hair color that matches my natural hair to basically hide my grays and my outgrown highlights. Again nothing crazy. - Get this done at a reasonable groupon price. - Find a new saloon that I could potentially return to due to its convenient location and great reviews Lets say that I didn't achieve any of these! This salon is a couple of years old and seems in a good condition. It is conveniently located. First thing - the groupon was a little misleading. As is the case with other groupon deals for haircut/color packages, I assumed that I will get my overall color with the price listed. But when I sat down in the chair I was informed that it will be additional $35 if I wanted overall color, since the groupon price only includes "base" color which is what they do to just fix your outgrown hair?? When I called to make an appointment I was specifically told NOT to by the groupon and they will just honor the groupon price. Now I was in a situation to not fight but just pay the additional $35 as I already had a sitter at home w/ the baby. The color was a disaster - it was much warmer than my original hair, but only in the roots. So I had reddish roots and brownish body. So it took twice as long and my hair took twice as much chemicals, as they had to redo the color. I was a bit annoyed, but apparently this happened with their latest Paul Mitchell products to numerous clients. My scalp itched for days and I saw color in the tub for many washes. After about a week - both my grays and highlights are popping out. This is what makes me SO mad. I paid a lot and was extremely nice in spite of the mess-up, but this is unacceptable. Since the stylist spent more time for my hair color, I felt like she didn't spend as much time with my haircut. I showed her a picture - same picture I always use. But this time, the end result was completely different. She didn't thin out my hair from the bottom at all and I now have a haircut that I hate and is suitable for a much older lady. I went to this place based on the perfect 5star yelp reviews. But I am disappointed. I hope this is helpful. Good Luck.
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