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| - It is a pleasure to write an update for a property that is so improved; to be honest, I wasn't expecting great things but these guys really upped their game. I need to personally thank Brittany for her help, she optimises great customer service. Also, I need to give a mention to Jake who made sure everything with our stay was good.
Once again, I will break down the property into the major pros and cons
PROS
Excellent ventilation in the main casino floor means people from California can breathe, quite frankly I cannot understand how people spend any time in some of the other Casinos.
Shops were again excellent, I spent more than I needed to all over the place, I didn't have time to visit Minus 5 this time but I can recommend it.
I enjoyed the pool area for the first time, I went to one of the quieter pools slightly off the beaten track but I prefer to have less people around me, I did walk through the main pool and it looked like fun although a little busy for my taste. Service was fast and efficient and drinks were reasonably priced.
Brittany is quite simply excellent at customer service, if I was in the industry I would steal her away in a heartbeat.
In room internet was excellent, I spent most of one day working from the hotel and enjoyed the speed.
Room excellent
Food service in the property restaurants was above average as was the quality - price comparable to other properties
CONS
I had to think hard on this one, the only bad point I saw was that the 'adult' pool charges males a cover - I guess this is due to some of the Puritan values that came down from the Mayflower and because they can. I didn't bother going in, I am sure that there is nothing I haven't seen before and most of it won't be as nice. I am guessing that the bachelor party set would be fine with it though. It may be my European upbringing but I cannot really see paying to be in a topless area. This appears to be a uniquely American phenomenon
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