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  • Customer service=absolutely awful. This location was another body shop with a bad reputation. When they switched names, I thought I'd give them a try. The estimate was for a repair he knew was out of pocket, and was really high I thought. I kept trying to call after the estimate to schedule an appt to get the repair done, and he'd say "we are really busy" or "I'll call you right back." This had gone on for about 4 weeks and I needed clips reattached so I could at least wash my car- I wasn't even asking for the full repair. He said it'd be $100.00 for the clips and "he'd call me back that day." Well he never called back, still hasn't. I went to Ernie's auto body in Avon where he replaced the clips on the spot and charged me $80 less. Forget this place.
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