This is not the Starbucks to visit for an evening coffee. My son takes music lessons nearby, so I visit fairly often. The evening crew is consistently unprofessional and unfriendly, seeming more concerned with cleaning the store than serving customers. Tonight my order was taken and not made while I was standing there. When the barista finally noticed there was a drink to be made, he continued sweeping for awhile before finally making the beverage. The girl who had taken my order ignored the fact that a drink needed to be made while she swept coffee grounds off of the counter. There were no other customers, so it was obvious I was standing there. When the drink was finally made, there was no acknowledgement of the delay....just a "grande latte!" And the drink put in the counter before he walked off.
The morning crew at this location is fantastic!!! I am disappointed in the evening management.