So our driver was nice enough to allow us to go on an earlier shuttle after confirming that he had extra room. I had booked my reservation online earlier in the day and had added a gratuity at their prompting (they suggest 18-20%) but you can also add whatever you want. After a great ride, I mentioned that I hoped my driver would get my tip because I had switched to an earlier shuttle. He reported that the drivers do not get the tips-it goes to the company....I found this to be misleading and a bit unsettling. I will never choose to tip on the website again but rather will give directly to the driver.
I felt seriously misled and thought the driver would actually see the tip I gave on the website but that is not the case.