rev:text
| - Had I written this review before the remodel, it would have been an easy 4 stars. Since the remodel, it's been a debacle.
First, the double drive through may be good for traffic control in this shopping center, but having both lines merge to one window is not always easily managed. I've been to the window and been offered the wrong order, only to be given the right order, which turned out to be the wrong order anyway. There is a difference between egg McMuffins and sausage McMuffins. That difference is 70 calories and 10 grams of fat. If they do that to me 50 times, I will gain an extra pound.
And speaking of food, it's crappy half the time now. Chicken is dry and chewy...except last time when I was asked to pull around and wait in front. So much for drive thru. Had great chicken that day. Too bad they bagged the fries upon ordering, so they were cold by the time the chicken cooked. And the fries often have that cold, old grease been sittin' way too long texture.
And the employees? They must have had 100% staff change upon reopening:
"May I take your order?"
"Yes, I would like a 5-piece chicken strip order, a southern style chicken sandwich, a large order of fries, a small Coke, and a large Iced tea."
"So that's a large iced tea, and what else?"
Repeat, Every Single Time.
|