Having a continual ant problem I finally gave up trying to do it myself and called Fischer's. My inquiry and all my questions were answered very professionally by Jeff. Jeff explained their entire program and process and I went ahead. I had out of town guests coming in that night so Jeff was kind enough to send our Service Rep KeShan right away, who was also extremely professional. KeShan serviced the ant problem and then applied treatment around the outside of the house. I was very impressed with the entire process and the people I dealt with directly and would highly recommend.