This place is a great concept! The employees are very friendly, explain their products/services in great detail, & are always checking in with you to make sure everything is going great. I have had my two dogs in here twice now. They supply everything & clean up after your done! To be honest, my boyfriend and I find the whole experience to be fun & engaging. Who knew bathing your dogs could be so much fun? They use all natural products & offer great baked goods, made especially for dogs. I always get my dogs a couple of them afterwards as a treat for being so good. There is also a cute resident schnauzer who wanders around the place. The only down side is the price. It's a bit expensive, so we don't go super often. (I think the prices ranged from $13-20 per dog depending on the wash you choose).