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| - Typical Pizza Hut fare here. However, what compels me to write a review, (besides the power of christ) was the horrible customer service.
I ordered a pizza at 6pm. I showed up at 625pm and paid for it. Apparently it wasn't done yet, even though I was quoted 15 minutes over the phone. So I waited in the store...............and waited and waited. Meanwhile every muthaF'er in Sun Prairie came in there and picked up their pizzas lickety split. There were even a few walk-in orders taken at the counter that came out before mine did.
The young lady at the front desk was clearly a dipstick. She seemed not to notice my standing at the counter and glaring for several minutes. She also didn't seem to notice when I started to verbalize my dissatisfaction out loud.
She just kept on moping around the front desk area with this dopey grin on her face handing off pizzas to anyone that walked in or drove up to the pick up window...............everyone except me!!!
There were a bunch of sweaty dudes working in the back, and they were yelling at each other, and dropping the F bomb repeatedly. Obviously, there was a screw up of some sort going on, and I was the unlucky recipient. Booo.
After 55 minutes of waiting she finally calls my name. No sorry, no thank you for waiting because we are retarded here, nothing. To top it off they were cold. They had been made up long ago and instead of shoving it up front like they did all the rest of their pizzas, mine was shoved off to the side.
At first I thought I was on one of those MTV shows like Boiling Point, to see how long they could piss someone off before they exploded, but it wasn't anything that cool.
Just a bunch of jerk offs with zero customer service skills.
Next time I go slummin' I'll go to Lil' Caesars instead.
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