I like the office staff and Dr. Harter. Nothing but polite and fast. Dr. Harter doesn't talk down to you or gives you lectures. I like the fact she is very detail orientated. She works with whatever is her health issues and come up with options and not just do costly test on you for money. I have been in AZ since 2008 and I have finally found my primary doctor. I recommend her to my mom and she is pleased as well. Love the fact if you register on her website you have all your health history, treatment and prescription history at your finger tips. No unnecessary office appointment to get a co-pay out of you to get information. I am a fan!!