Very pushy upselling the extra insurance! The counter agent actually demanded to know if I had called my insurance company and began to interrogate me about what they covered. He insisted I give him the name of my insurance company. Then he commenced to detail all the different ways I would have to pay more money by not buying extra insurance.
When I got to the car (not the model listed online, or even close) there was a big ding in the door. I was so freaked out about extra charges I tried to report it to the agents on the lot but they said they don't take those reports anymore. Hmm.
Very unpleasant way to begin my trip. Never again, Thrifty!