I had a rental lined up with this Hertz location but called to inform them that my driver's license was recently stolen so only had a state-issued temporary license. The manager told me that he could not rent to me and proceeded to state that I might have had a recent DUI where my real license was taken. Completely rude and unprofessional. I told him the license had information he could use to call my state DMV and verify, but he didn't seem to be listening. With so many other options I will not be renting from Hertz again.