Right now I'm going with a 3 star but that could change if the furniture they deliver this weekend is not damaged like the first time. I recently bought a new place and of course needed to upgrade some furniture. I bought a living room set and a fridge. Fridge was floor sample and the sales rep said it would be delivered bubble wrapped and it wasn't. I complained because don't tell me something and then not do it. They were nice enough to take 10% off. That made me happy! I waited weeks for my full living room set to come in and soon after delivery left I noticed that there were visible staples and a portion where it wasn't even stitched properly. I will be sure to inspect more thoroughly this time. But I do love all their interest free promos and the selection really can't be beat. Not a fan of closed on Sundays though.