The atmosphere is inviting, large, not crowded and has comfy seats. The washroom is large, modern, and clean.
There are a huge variety of food to select from. Apparently you order first, pay, get your number and your food will be brought to you.
I had to ask for water and in return, the girl at the cashier told me the entrees came with complimentary coffee which you serve yourself. What??? My partner didn't know about it and she offered him a drink/soup combo for an additional $2.50 - which he declined. So I got us coffee and water. If only she was clear from the beginning instead of me walking around.
The food was mediocre. My chicken penne pasta was not hot at all. So indeed I was disappointed. Few sun-dried tomatoes on top only. The portion was good for a lunch. My partner had tomato sauce pork chop which was hot and it looked good. He enjoyed it.
Verdict: if I do go back, I'll like to try their brunch menu. No pasta for me at this place. Overall, I loved the inside atmosphere since it's in an eccentric plaza.