I used to frequent Level 20 with friends on Saturday nights for karaoke. So I went back last night. The service was absolutely terrible. Our waitress was the only one on the floor and had a party of at least 20 that clearly took priority. I don't blame her though, I blame the owners. Even when our drinks were ordered it took about 30 minutes to get them. When I finally got my drink it was so bad I couldn't even drink it. I stuck with water for the rest of the night and even that took a lot of time to get.
The karaoke DJ was okay. But no one there is really into it anymore. A little boy from the party of 20 kind of took over and made the whole night about him. I personally think kids need to be out of there by 11.
Needless to say they lost my business. The prices of food there is insanely high and I'm not going to pay all that money for sub par service.