Stopped in today and it was our first time at Firehouse. Maybe our expectations were too high. The service was good and the dining area was simple and clean. The sandwiches we had were average. We expected more for the price. A medium size sandwich and drink cost about $9 for each of us. My wife thought it was unusual that all the types sandwiches were priced the same. If you become a regular, you might discover the tastier bargains on the menu and make the deal a little better for yourself.
For service they ask for your name plus give you a numbered ID marker for the table. When your order is ready they bring it out to you calling your name. The place isn't that big. We thought two ID systems were unnecessary. We are not complaining. The order was ready quickly. Nice if you're in a hurry.
We might try them again sometime. Oh wait, my wife says "Not me". She can write her own review. For me, I would give them another try, after I win the lottery. Go to Firehouse Subs if you have money to burn.