If I could give this pharmacy zero stars, I would.
I have to use CVS as my insurance requires it if we dont want to pay extra and this one is convenient. In the past few months, the service has declined so badly that I would rather pay extra to go to Walgreens or Target.
The staff here are so rude and condescending. They get irritated when they have to answer questions. Once, I was late picking up a prescription and they had put it back on the shelf. When I asked to have it refilled the girl at the counter said "are you actually going to come back for it this time"?
Another time I was at the drive through picking up a prescription I had dropped off the day before. It was a pain pill for a knee injury and I needed it badly. After waiting for a few minutes the man can to the window and said "you can't just sit here and wait.
You have to come inside" There was no one behind me and walking was very difficult as my knee was hurting. He said "well you can leave until we figure it out or come in but you can't just hang out in my drive through". YOUR drive through? I wasn't aware you owned CVS.
Recently I called to ask if they had the compression socks my dr ordered me to wear post surgery. They said no but they would order them for me. I asked her to check if they were available for orde since getting out on crutches isn't easy and she said they were, she just needed the script. When I got there, no one responded to the drive through call button, so I hobbled inside only to be told they couldn't help me and then weren't able to order them.
On top of that, prescriptions promised in an hour are rarely filled on time, I've been given the wrong pills on more than one occasion and when my birth control was recalled it took them 3 weeks to call me.... Afte to had taken the entire pack.
I investigated and come to find out they "got busy and fell behind on phone calls".
Glad I didn't get pregnant.....
I do not recommend this CVS to anyone. I am reluctant to try any other since the management doesn't respond to my complaints and I'm done giving money to a company that just doesn't care.....