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| - My wife and I went here for dinner on Valentine's Day, and had one of the worst dining experiences of our lives. After a "20 minute wait" turned into 45, we were finally seated in a small room upstairs with 4 other tables. It took almost 20 minutes just to get drinks and menus, at which point we were told that the restaurant was out of most of the menu items. We both ordered the ribeye, my wife got hers with a salad, and I ordered the crab-stuffed mushrooms. Another 20 minutes passed, and the waitress came back to tell me that they were out of mushrooms and that someone was running to the store to buy more, but that they would be happy to substitute the Firecracker Shrimp instead. The shrimp were actually pretty good, but they turned out to be the highlight of the evening...45 minutes after finishing our salad and appetizer, we still hadn't seen our entrees, and none of the waitresses would even look in our direction. Eventually, one of them came to the table and informed us that our ticket had been "lost" and that the restaurant was now completely out of steaks. Total time spent waiting...2 hours and 15 minutes, only to leave hungry and very annoyed, left to try and find somewhere to eat at 10:30 PM on Valentine's Day. All I can say is, thank god for Denny's. Of the 5 tables in the room we were seated in, all of them had at least one problem with their order, and 2 of them got up and left in the middle of the meal, proving that our experience was not an isolated incident. We will not be returning.
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