Very unprofessional.
Note to owner : having at least one adult on duty might prevent any problems you might be having.
I had a large order to pick up and after waiting for 10 minutes, the girl came out and told me it was already delivered. Why was I waiting then? Why didn't you just tell me the minute I arrived??
I was trying to confirm that it was picked up and asked the manager on duty, who was a young kid. She told me she was going to check on it and just disappeared into the back and never returned....
Ummm...are you an employee here because you and the other 3 kids that are sitting in the back on top of the cutting boards are all giggling like this is a joke...
Which, by the way, is a major health code violation.
I would not recommend this company. I have encountered many similar problems at various other locations. They seem to be run by children.