Crab cakes: disappointing. I live on the West coast and these wouldn't be passable. The crab meat was either minced/shredded and frozen or(dare I even say it) canned. A real crab cake has tiny chunks of meat not a canned tuna minced texture to it. It didn't really taste much like crab either. So the fact they are known for these is sad.*
Chicken Sandwich: unremarkable.
Fries: Good. (But even McDonalds does them fairly well, so no great chef tricks here)
Service: Excellent. Truly. Fast and attentive to detail.
*after writing this, I read another review that had this comment about the crab cakes: I would have enjoyed them just as much if I defrosted a box from Golden Eagle. So I wasn't the only one to call them out on this.