2 weeks ago I placed an order on a TV and after 2 weeks of waiting eagerly for the fireplace, when I checked the order status I saw that the oder had been cancelled. No, I had not received any sort of notification or email about the cancellation.
Customer service tried to deceive me with lame excuses of why I didn't receive it yet till they ran out of excuses and admitted that they had run out of stock. I'm flabbergasted. No where during the sales process was I informed that the purchase was contingent on there being enough stock to fulfill the order. If I had known that, I would never have purchased the TV from Costco to begin with; Instead I would have gone with Amazon but now the deal theres is gone. Alas, Now I'm screwed. I don't have a TV, and the deals that were available over that weekend are no longer available.
I still see the charge on my credit card statement and until this moment I didn't receive a refund for what I paid.
I'm gonna contact Costco tomorrow and cancel my membership, I no longer want to do business with such an irresponsible business with a horrible customer service that 'unfortunately cannot do anything for me'
Stay away if you know what's good for you.