We highly recommend California Pools -Las Vegas! We recently built a home and were interested in putting in a pool and installing landscape as soon as possible so our kids would be able to play outdoors. We had no previous experience with pool construction and so we decided to interview and get bids from three different pool companies. We met with Danny Lovio and were instantly impressed with his strong customer service skills and his level of professionalism. My husband and I both felt that he genuinely cared about making us happy and making sure we had a positive experience. Danny made us feel that he really wanted our business and inspired so much confidence that we ended up choosing California Pools over another great company because we could tell that he would go above and beyond for us.
This was the best decision we ever made! Danny really listened to us throughout the entire process and was very timely and efficient with all of the different designs changes we made along the way. He was always readily available by phone, text, or email even in the late evenings and on weekends. Another great thing about Danny is that he has small children and really understood the features of a pool that our children would really enjoy. He was so great with our kids that he even brought them their favorite smoothies one afternoon!
The pool construction process also went very smooth and the entire project was finished in under two months...just in time for my daughter's birthday/pool party. Danny stayed involved and was available every step of the way, which is unusual since he is on the sales team and did not need to do this. He even volunteered to help water our pool and take pictures for us when we went out of town so we would not miss anything. Ben, our pool construction manager, was also extremely knowledgeable and was able to explain the construction process to us. The different subcontractors were very detail oriented and efficient as well. It was obvious they cared about the quality of their workmanship! Our landscaper, Shane, was also great about finding the perfect plants and trees for our yard. He would even text us pictures to make sure we got what we wanted!
Our pool and landscaping turned out beautiful! We have received so many compliments and even get requests from our home builder to show future buyers our pool/yard! California Pools will even come back out if there are any issues with the equipment and will help us troubleshoot. Thank you California Pools for your great customer service and your commitment to standing behind the quality of your work!