I rarely stay in big chain hotels, but I needed a reprieve in the middle of a long business trip. I paid a hefty portion of frequent flyer miles for a room here, and in retrospect, I'm pretty disappointed with the experience. The windows of my room - which, it must be said, had a very nice view of Pittsburgh - were dirty and could have used a second cleaning. Plus, the room itself was tiny, and the floor wasn't even carpeted. The whole hotel felt like a weird mix of chic and pedestrian decor. Next time, I'll just CouchSurf or Airbnb it. Believe it or not, I've had more aesthetically pleasing stays via those two websites.