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  • So I have been wanting to go Outback so today is the day I decide to go with a friend so we go to the one in Mentor.... Okay so here it is we go and sit down where the hostess sat us but my friend and I couldn't sit there perhaps a customer behind us had BO so bad so friend and I get up and went to hostess and asked if she would move our seats. Just had to throw that in so now we get our waitress and she was very nice we first order Cheese Fries and they came out OH MY GOD looked at my friend and said where are the French fries???? They were so small and usually they are real big like normal fries so when the waitress came back I asked if this was half order or full order and her reply was full I could not believe my eyes they were good but the portion was terrible I have been going to the outback for years since they opened I was really upset seeing that you pay almost 11.00 dollars and I feel like I got ripped off. Oh and no bacon on the cheese fries and no seasoning after I said please make sure seasoning is on fries. So the next thing was they are out of baked potatoes it was almost 4 o'clock I was like okay then when I ordered my salad I wanted the croutons and the waitress says she old out them so I am like okay just looked at friend and said how strange. Going forward I order the chopped salad I receive my salad which is my favorite comes out with no and mind you I know what comes on it no blue cheese and no pecans so I asked waitress if she would please bring me some which she did. The manager walks by us and I stop her and told everything that is going on.... How I was not happy and how I have been coming here for years and mentioned YELP if she knew what it was and she said Yes.. So I proceed to tell her how many people put negative feedback and how there portions or short and never been before and how I probably won't be back and so she apologized and I said maybe you need to talk to the district manager about this and she kept on saying sorry and she could tell that I am a Outback person because I surely know the menu. Bottom line I am not looking for anything free I am a waitress myself and it is the company I explained and told this needs to be fixed because of all the bad write ups is not going to keep you in business. Okay so she told me she wants me to come back gave me 10 dollar gift card and free app the next time I come back which was nice but again didn't want anything just wanted to explain how upset I was about portions. The manager and waitress were very nice. Will I go back because 10 gift card and free app not for a couple months maybe they will see this and all the messages on Yelp and take us serious about there food.
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