Have only one experience at Findlay Las Vegas Toyota. I drove my new 2017 Toyota Tacoma Limited to Vegas from Alaska. Not impressed with the individual service rep I dealt with. At the conclusion of my scheduled tire rotation and oil change I was asked not to respond to an email rating my experience if I didn't give all 5 stars. It must have been obvious I wasn't going to. Not sure how, but the rep must have stoped me getting that email, because it never arrived. Not impressed.