We took a friend for his milestone birthday to what we thought was the best restaurant in Cleveland, Giovanni's. The service was certainly not what one would expect ie it was poor.For example, we had to ask our waiter for bread. I also had to request that the waiter bring me a knife to cut the entrée. When I requested some changes in the entrée because of a food allergy the waiter said it was absolutely not possible. That is hard to believe in a top rated restaurant where everything should be made to order. When gelato was brought out to the table for the birthday it was partially melted in the bottom of the glass. My opinion of Giovanni's is that it is overpriced for what they give you. We were disappointed and embarrassed.