My sister and I scheduled before going to Las Vegas and also sent designs. Pelon was very good at answering questions in a very timely manner. He scheduled me with Ray and my sister with him. Ray is a very gentle and nice person and so is Pelon. I love the work Ray did. It looks exactly like my designs. My sister is very happy with Pelon's work, as he gave her a tattoo I already had, which is tribal. His line work is really clean. I have been tattoo'd all over the world and I can honestly say that I love this place out of all the places I've been. The shop is really nice, and very clean. Ray has a very gentle hand and Pelon must as well because my sister had a nap while he inked her! I will be going back here. I might add that my sister is 64 and I am 67 and never felt more welcome in a place. Love you guys!!