| rev:text
| - Wow! Never have I been more upset. I asked for a "more natural white walls, I don't want large white walls" on my son's haircut. Her cut? There are chunks of hair that weren't even cut along the sides. The two sides aren't even symmetrical. With his glasses on, one sideburn comes down below his glasses while the other is not visible at all. One area above his ear is cleaner cut then the other side.
After we had paid, I took a close look at him and went back to her and asked her to fix it. She asked what was wrong. I told her and showed her, she promptly turned her back to me WHILE I was still talking to her and she refused to look at what I was talking about. To me, this was completely unacceptable. You do not turn your back while a customer is talking to you and outright refuse to look at the mess.
She finally turns around and says that I asked for "natural white walls" so that's what she gave me. Mind you, she still has not looked at it. I repeat to her that there are chunks of hair and it's not even close to being symmetrical. She repeats several more times, while refusing to look at it, that this is what I asked for. Then she proceeds to say, someone else will fix it and reemphasizes, this is what I asked for.
First off, when a customer comes back UNHAPPY, a business should NEVER ever turn their back while the customer is talking. I was not yelling, I was talking nicely, she had not reason to turn her back to me.
Secondly, you look at the hair and see what it is the customer is talking about. She never did.
Thirdly, you don't tell a customer this is what you asked for, especially without first seeing what is wrong.
I would have never left this negative review and would have left a very happy customer is these three things did not happen. The point that these things did happen show that this place is extremely unprofessional and shoddy and sooner or later, i'm sure you'll end up with an equally shoddy haircut.
My son has been getting the same hair cut for 3 years now, every time I ask for the same thing. Never once in those many many times have I ever had someone cut his hair unevenly or leave chunks of hair around his ears because I asked for 'more natural looking whitewalls'. There is a distinct difference between not giving a child whitewalls and leaving chunks of hair and unevenness.
Here are 4 pictures so that maybe she will finally look at what I was talking about and others can see what a hack job she really is. On his right sideburn, you can see where it is shorter then his left sideburn. You can also see where each sideburn has strands of hair that are longer along the ear then the rest of the sideburn. You can see where one side behind his ear is more cleanly cut then the other side, but where each side has long uneven hairs.
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