I will start off saying the sushi we ordered was okay. The service however was terrible. Our reservation was forgotten about. Two people came late and had to ask for water from three different servers before getting water. We waited over 40 minutes for our sushi, before reminding a server, who wasn't our own about our order. Everyone at our table actually has been in food service, we could have certainly understood if the kitchen was backed up, but with a dead floor and three sushi chefs, that shouldn't have been the case. Then the sashimi was forgotten about. We had intended to order drinks as well, but after spending almost two hours waiting on food, we didn't have the patience. Our server Cody questioned us when we asked to speak to the manager, and then informed us that he was in fact the manager. I would strongly suggest some better employee training if this is the case. Jocelyn however was good, she actually brought us water and asked if we needed anything, and she was the one that checked on our orders.